Job Details

Opentext Appworks Configuration Specialist

Contract: 12 months
Location: Pretoria, Gauteng

We’re recruiting an OpenText AppWorks Configuration Specialist for a 12-month assignment supporting projects, programmes and business demands in a financial services environment.

What You’ll Do

• Configure and maintain business processes and tasks in OpenText AppWorks.
• Gather and manage change requirements, and prepare functional specifications.
• Support acceptance testing and help ensure solutions meet agreed quality standards.
• Investigate application issues and work with users, developers and other stakeholders to resolve them.
• Support business continuity through application maintenance and support.
• Contribute to process improvements, training materials and user training.
• Keep up to date with relevant tools and practices, and advise stakeholders on their application.

What You’ll Need

• A Bachelor’s degree at NQF Level 7 in Computer Science, Information Management or a related field.
• 3–5 years’ experience in business analysis, specifically involving OpenText applications.
• Practical experience configuring OpenText AppWorks business processes or tasks.
• Experience with requirements elicitation, functional specifications, change management and acceptance testing.
• Strong communication, planning, problem-solving and stakeholder engagement skills.