Desktop Engineer L1
Desktop support L1: Vanderbijpark
- Ticket Management: Logging, prioritising, updating, and closing incidents.
- User Support: Handling walk-ins, remote support, and scheduled visits.
- Device Setup: Imaging, configuration, domain join, and software installation.
- Peripheral Setup: Printers, scanners, docking stations, and monitors.
- User Onboarding/Offboarding: Account creation, permissions setup, and recovery.
- Group Email: Add users to the correct OU, site, or head office
- Boardrooms: Set up our boardrooms for meeting
- Mobile Devices: Set up emails and Microsoft Teams