The Refinery BRM is a strategic partner with the refinery leadership team and drives thought leadership to bring innovation and value to the refinery. They manage the end-to-end IT portfolio of applications, ensure spending is aligned to strategy, and follow governance and procurement processes. This role partners closely with key business stakeholders and the strategy group/Value Office to ensure IT demand is captured, prioritised, and planned effectively giving visibility to both business and IT. Ensures alignment with the overall IT strategy and roadmap. Ensures that all commitments to business can be achieved and prioritised effectively but also partners with business to offer and support in any technology efficiency / improvements proactively. This role forms part of the IT leadership team.
Key Duties and Responsibilities:
- Direct and manage the provisioning of IT services to the Refinery operations of the business.
- Act as a point of escalation for the IT build and run teams within this business tower and also be a key point of contact for business stakeholders for IT demand.
- Maintain demand process for new IT proposals with overall responsibility for steering these proposals through the early phases of approval
- Develop and enhance relationships with key business stakeholders, actively manage their expectations, and monitor satisfaction levels
- Address business demand by capturing high-level technology requirements
- Ensure high-level technology impact analysis is provided to businesses for faster decision-making and demand planning
- Develop training, maintenance, implementation, upgrade, enhancements, safety procedures, protocol, and documentation where required
- Work with the senior management team to develop business cases, business plans, budgets, IT strategy, and other key targets for the IT team
- Provide leadership, direction, and coordination for IT activities between refinery business departments
- Develop expense and capital budgets, gain approval, analyse monthly variances, and lost opportunities, and operate the IT department within budget parameters.
- 24/7 availability in order to resolve critical issues
- Assure prompt and effective action is taken to resolve technical problems and minimise repetitive discrepancies through continuous improvement efforts
- Manage and provide oversight for end-to-end service delivery from the Refinery IT team (including ecosystem partners and third parties) to the business
- Contract Management – Evaluates a potential service provider’s reputation, resources and expertise
- Carry out all required contract negotiations for new and existing contracts with third parties
- Regular presentations and updates at leadership forums e.g. RLT’s and Exco’s
- Responsible for driving and ensuring IT compliance and security standards are always maintained.
Minimum Requirements:
- IT degree or equivalent Industry accreditation preferred
- 10 and more years IT experience in a complex environment
- 10 Years Business Relationship Management experience
- Proven experience in a Refinery or chemical processing environment essential
- Extensive knowledge of IT systems and application architectures
Location:
- Cape Town
Job Type:
- Permanent
Workplace Type:
- Hybrid
Experience Level: Management
Please contact : vuyiseka.kewuti@paracon.co.za