5 Nov, 2024 | Contracting
Are you passionate about taking your career to the Financial Services space? Then, do I have the opportunity for you! As the new Resource, you will be involved in the innovation of their current systems, delivery of the Core company system, modernization, Support and enhancing, maintenance and supporting of the company systems. To actively own and be accountable for the overall evolution of multiple Technology or Domain assets while influencing and maintaining the health of the asset.
Key Responsibilities:
- Determine system/component logical relationship and interdependencies when developing or resolving incidents.
- Understand the impact of the proposed solution and recommend remedial action.
- Solution Design.
- Carryout problem/incident and requirements analysis.
- Production Support and Standby.
- Develop Real-time Solutions.
- Ensure technological integration across applications.
- Documentation and Specification Review.
- Software Development and Unit Testing.
- Code Implementation and Configuration.
- Analyse level of impact and risk on project.
- Post Implementation Quality Assurance.
- Establish and maintain relationships with peers and other stakeholders.
- Liaise and or follow up incidents with the vendor and other stakeholders.
- See to successful signoff of the test pack on the applicable platforms.
- Implement learning’s from post-mortem meetings.
- Deliver work products according to the agreed timelines and within agreed budget.
- Escalate non-compliance to relevant stakeholders.
- Provide consulting on specific technologies.
- Recommend and publish technical solutions.
- Interpret the business requirements in order to create technical specifications with an in-depth understanding of impacts across other product areas, recommend and publish technical solutions (high level and or detailed).
- Delivered systems, products and/or projects, which contributed to improved client service.
- Review required documents.
- Deliver impact analysis (IA) artefact including effort estimation and timelines.
- Assign level of impact and risk.
- Consider industry trends in technical design areas.
Essential Competencies:
- The need to be “Technology /Domain Specialist” Qualifications:
- 5 or more years working with C# and the .Net Framework, web development experience with JavaScript and web services is required.
- 2 or more years developing solutions in Dynamics 365 including configuration, workflow and plug-in development are required.
- Experience with Power BI or SSRS, OData and FetchXML is a plus.
- Solid experience designing, designing and building effective solutions according to industry best practices is necessary, as is experience with the full systems development life cycle as it pertains to business application development projects.
- Experience in estimating your application design/development work and that of others, and in the creation of application technical standards and documentation.
- You will be expected to be self-motivated in researching alternative technologies, tools and techniques to solve business problems with application solutions.
- Experience migrating data from legacy CRM implementations to Dynamics 365 is preferred.
- Strong interpersonal, verbal, and written communication skills with an ability to translate technical concepts as appropriate to the level of the audience MUST HAVE require senior Design and Dev D365 certified resources.
Qualifications and Experience:
- Bachelor’s degree in Information Technology or a related field.
Job Type:
Workplace Type:
Location:
Experience Level:
Do you have what it takes? Contact Kivara Rajgopal on Kivara.rajgopal@paracon.co.za or 010 800 0848
5 Nov, 2024 | Contracting
Our client in the Banking Industry is looking for a Senior Systems Engineer to Join their team. The successful candidate will deliver expert technical support and guidance in installing, testing, tuning, optimizing, diagnosing, repairing, upgrading, and maintaining hardware and system software, including both external and internal components. This includes operating systems, data management tools, office automation software, embedded systems, utility software, and related equipment.
Key Responsibilities
- Foster a supportive work culture by engaging in company culture-building initiatives, such as staff surveys.
- Support corporate social responsibility activities to align with key business goals.
- Suggest improvements to processes, systems, and policies and aid in their implementation.
- Gather and analyze ICT performance data to recommend system hardware and software enhancements.
- Minimize risks by following procedures and applying standard solutions during hardware or software failures.
- Investigate and resolve service issues or escalate when necessary.
- Stay informed on emerging hardware and software solutions to support technology choices.
- Perform technical tasks to support business processes, including computer diagnosis, repair, and maintenance.
- Prepare and maintain documentation for system software to ensure compliance with standards and policies.
- Independently resolve standard incidents to maintain smooth operations.
- Participate in Disaster Recovery (DR) procedures to ensure business continuity.
- Follow organizational processes for efficient task completion and vendor coordination.
- Contribute to client satisfaction by participating in client progress reports and design approvals.
- Keep updated on industry regulations and company’s vision, applying this knowledge in interactions.
- Enhance personal skills and career development by completing training and certifications, sharing insights with the team, and maintaining system efficiency against service level agreements (SLAs).
Minimum Requirements
- Experience in Red hat Linux administration:
- Between 3-5 years’ experience working on Linux.
- ZVM Systems
- Red hat Linux
- Satellite
- VMware
- Azure
- AWS
- Chef
Job Type:
Workplace type:
Location:
- Johannesburg, South Africa
Experience Level:
Please email your CV to teboho.matinketja@paracon.co.za
5 Nov, 2024 | Contracting
Do you thrive on streamlining operations and ensuring compliance?
We’re seeking a highly motivated Process Documentation Specialist to join our dynamic team, it’s a contract position
Responsibilities:
- Collaborate with business units to gather information on existing processes.
- Develop and maintain comprehensive process documentation.
- Create Visio flow diagrams to visually represent processes.
- Write detailed narrative descriptions of processes, including inputs, activities, and outputs.
- Ensure documentation aligns with governance controls and audit requirements.
- Regularly review and update process documentation.
- Provide training and support to staff on process documentation standards and tools.
Qualification
- Education: Bachelor’s degree in Business Administration, Information Systems, or a related field.
- Experience: Minimum of 3-5 years of experience in business process documentation or a similar role.
- Proficiency in Microsoft Visio and other process mapping tools.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Attention to detail and accuracy.
- Ability to work independently and as part of a team.
- Knowledge of SAP systems is a plus.
Job Type:
Workplace type:
Location:
Experience Level:
For more information email: Sophia.Sello@paracon.co.za
1 Nov, 2024 | Contracting
Our client is a financial services company that has a footprint in over 30 African countries. Their growth prospect is humanising technology and designing our digitalisation journey around their clients.
Details of Role:
Key Responsibilities
- Develop a comprehensive rewards and loyalty program for STI and Investment products within the coalition program, aligned with Sanlam’s business objectives and partner offerings
- Utilise behavioural science principles to understand coalition customer motivations and design targeted reward structures that incentivize desired behaviors.
- Analyse competitor rewards and loyalty programs to identify best practices and opportunities.
- Own the entire lifecycle of the STI and Investment rewards & loyalty program, from ideation to launch, ongoing optimisation, and performance measurement.
- Manage the program backlog, prioritise features, and ensure alignment with overall program goals, customer needs, and Sanlam’s strategic objectives.
- Collaborate with cross-functional teams to streamline the customer experience and ensure a seamless rewards redemption process.
- Develop communication strategies to effectively explain program benefits, promote loyalty, and motivate customer engagement.
Location:
Job Type:
Workplace Type:
Minimum Requirements
- Bachelor’s Degree
- 3-5 years of experience in product management, with a focus on customer rewards and loyalty programs.
- Proven track record of developing and implementing successful rewards programs within the financial services industry.
- Behavioural science principles and their application in designing engaging and motivating rewards structures that incentivise desired financial behaviours.
- Experience working with coalition programs or loyalty initiatives.
- Knowledge of South African insurance and investment regulatory landscape.
- Experience using data visualization tools to communicate insights effectively
Have what it takes? Email your CV to Vuyiseka.kewuti@paracon.co.za
1 Nov, 2024 | Contracting
Are you a passionate product visionary with a knack for turning ideas into reality? Do you thrive in a fast-paced, dynamic environment? If so, this is the perfect opportunity for you.
As a Product Owner, you will play a pivotal role in shaping the future of our client’s fintech banking services. You will work closely with cross-functional teams to define product vision, prioritize features, and ensure successful delivery.
Responsibilities:
- Develop a compelling rewards program for Bank, Credit Card, and Corporate products within the coalition program, aligned with business objectives and partner offerings.
- Utilize behavioural science principles to understand coalition customer motivations and design targeted reward structures that incentivize desired behaviours (e.g., increased account activity, credit card usage, and corporate banking solutions adoption).
- Analyse competitor rewards programs and identify opportunities for differentiation within the coalition program.
- Design a tiered rewards program with engaging benefits that cater to different customer segments within the coalition customer base.
- Experience working with coalition programs or loyalty initiatives.
- Knowledge of South African banking, credit card, and corporate financial services landscape.
- Experience using data visualization tools to communicate insights effectively.
Qualifications:
- Minimum 3-5 years of experience in product management, with a focus on customer rewards and loyalty programs.
- Proven track record of developing and implementing successful rewards programs within the financial services industry, ideally with experience in banking, credit cards, or corporate financial solutions.
- Strong understanding of behavioral science principles and their application in designing engaging and motivating rewards structures that incentivize desired financial behaviors.
- Excellent analytical and problem-solving skills with the ability to utilize data to inform program decisions and optimize customer experience and financial outcomes.
- Experience working in a cross-functional environment and building strong relationships with internal and external stakeholders.
- Excellent communication, presentation, and interpersonal skills.
Job Type:
Workplace type:
Location:
Experience Level:
For more information email: Sophia.Sello@paracon.co.za