The Sales & Marketing Business Relationship Manager

5 Dec, 2024 | Permanent

The Sales & Marketing BRM is a strategic partner with the Sales leadership teams, as well as the internal and external sales support groups and partners, and drives thought-leadership to bring innovation and value to these departments. They manage the end-to-end IT portfolio of applications and ensure spend is aligned to strategy, value office and follows governance and procurement processes.

This role partners closely with key business stakeholders to ensure IT demand is captured, prioritised and planned effectively giving visibility to both business and IT on IT demand, supply, and provides alignment with the overall IT Strategy and roadmap.

This role will also ensure that all commitments to business can be achieved and prioritised effectively but partner with business to proactively offer and support in any technology efficiency / improvements. This role forms part of the IT leadership team.

Key Responsibilities:

• Lead a team of IT professionals to deliver support and value to the BU in order for it to meet its strategic objectives.
• Direct and manage the provisioning of IT services to the sales operations of the business.
• They will act as a point of escalation for the IT build and run teams within this business tower and be a key point of contact for business stakeholders for IT demand.
• Maintain demand process for new proposals with overall responsibility for steering these proposals through the early phases of approval.
• Develop and enhance relationships with key business stakeholders, actively manage their expectations & monitor satisfaction levels.
• Address sales and marketing demand by capturing high-level technology requirements
• Ensure high-level technology impact analysis is provided to business for faster decision-making and demand planning
• Develop training, maintenance, implementation, upgrade, enhancements, and safety procedures, protocol, and documentation where required
• Work with the senior management team to develop business plans, budgets, IT strategy, and other key targets for the IT department
• Provide leadership, direction, and coordination for IT activities between sales and marketing support business departments
• Develop expense and capital budgets, gain approval, analyse monthly variances, and lost opportunities and operate the IT department within budget parameters.
• Provide overall oversight and management guidance for all vendors to ensure compliance to agreed SLAs
• Assure prompt and effective action is taken to resolve technical problems and minimise repetitive discrepancies through continuous improvement efforts
• Manage and provide oversight for end-to-end service delivery from Sales and Marketing IT team (including ecosystem partners and third parties) to business.
• Contract Management – Evaluates a potential service provider’s reputation, resources and expertise.
• Carryout all required contract negotiations for new and existing contracts with third parties.
• Regular presentations and updates at leadership forums e.g. Sales LT’s, Franchise Advisory Councils, Exco’s, Partner forums, etc.
• Responsible for driving and ensuring IT compliance and security standards are maintained at all times.

Degree, Certification and Experience Requirements:

• Bachelor’s Degree in Computer Science, Information Systems or other related field, or equivalent work experience.
• SAP certification and/or experience preferred, especially SAP SD and Hybris/Commerce Cloud
• CRM certification or experience preferred
• 10 or more years IT experience, preferably in a Retail environment
• 5+ years management experience, preferably in a business facing / client facing role

Desirable Skills:

• Extensive knowledge of IT systems and application architectures – highly skilled and experienced in development and operational support of IT systems.
• Deep understanding of the retail technology stack to include OS, DB, middleware, POS, Loyalty, Card processing, IoT, application layer, virtualisation, and cloud technologies.

Job Type:

• Permanent

Workplace Type:

• Hybrid

Location:

• Western Cape, Cape Town

Experience Level:

• Intermediate to Senior

Do you have what it takes? Contact Kivara Rajgopal on Kivara.rajgopal@paracon.co.za or 010 800 0848

Senior Solution Sales Specialist: Retail – CPT & JHB

5 Dec, 2024 | Permanent

Our client is a South African technology group. They harness the power of data, technology and human ingenuity to solve real-world problems, from the everyday to the epic. They have been leaders in the industry since 1965.

Key Responsibilities

• Manage Retail sales accounts and customer relationships in collaboration with Key Account Managers, Sales teams, Sales Enablement, SDM and Transformation & Enablement teams.
• Build and retain strong and scalable inter-personal relationships with key industry players, partners, suppliers and prospective customers          
• Understand current and future customer requirements, and appropriate solutions and value proposition to generate pipeline of sales opportunities at each customer and prepare and present customers with proposals (drawing on Sales Enablement where necessary for support)
• Keep abreast of sector / industry changes, and actively explore networking opportunities such as conferences, thought leadership forums etc
• Attract new relationships with new customers by directing and supporting collaborative sales efforts to grow one or more assigned solution
• Collaborate closely with the relevant LOB Financial Executive, Bid Manager, Contracts Manager and supporting team members to deliver bids / proposals / quotes for the customer
• Advise the Pricing and Decision Support function on the most appropriate solution Pricing Schedules to be applied during bid / proposal / quote development
• Source and distribute relevant thought leadership and marketing material to customers
• Support, adhere to and leverage the internal Altron bid management process
•  Revenue under management
•  Budgets and Forecasting under management

Non-negotiable

• Development and Solution Sales experience within the Retail environment
• A very strong customer orientated approach with a delivery bias
• Ability to prioritise and allocate resource/effort appropriate
• Proven track record in attracting, leading and closing major deals
• Knowledge of key industry / solution players; and sound knowledge business and industry standards
•  An understanding of the purpose and composition of Service Level Agreements; Financial acumen

Minimum Requirement

• Relevant Masters/Bachelor degree in IT or equivalent  National Diploma (Required)
• At least 7 years Business Development and Solution Sales experience within the Financial/Retail environment

Job Type:

• Permanent

Workplace type:

• Hybrid

Location:

• Cape Town, South Africa

Experience Level:

• Mid-Senior level

Please email Amanda Mjali at amanda.mjali@paracon.co.za

Operations Data Analyst

5 Dec, 2024 | Permanent

Our client in the Manufacturing industry is currently looking for a Senior Operations Data Analyst

 to join their team. The successful candidate will focus on collecting and analyzing essential operational data for reporting purposes, creating and maintaining monthly operational reports, creating and maintaining operational dashboards, compiling margin velocity data for Value Centred Teams (VCT) and ongoing analysis of the economic impacts of alternatives in order to drive value-maximizing decisions — in particular, resource allocation decisions, using margin velocity, grade characterization and customer evaluation.

Key Responsibilities

• Gather and analyze critical operational data to support reporting and decision-making processes. 
• Develop and maintain monthly operational reports to ensure accurate and timely insights. 
• Design, implement, and update operational dashboards for real-time performance monitoring. 
• Compile and analyze margin velocity data to support Value-Centered Teams (VCT). 
• Conduct ongoing evaluations of the economic impact of various alternatives to optimize resource allocation decisions, leveraging margin velocity, grade characterization, and customer evaluation metrics. 
• Facilitate operational benchmarking processes (e.g., PTAI) by ensuring data accuracy for metrics such as sales figures, headcount, and raw material usage. 
• Identify and quantify cost-saving opportunities based on benchmarking results. 
• Interpret benchmarking outcomes to recommend focus areas and establish actionable SMART goals to bridge performance gaps. 
• Contribute to business planning, including goal setting against benchmarks, resource planning, and defining scorecards and organizational metrics. 
• Monitor and analyze production data, comparing actual consumption against Bills of Materials (BOM). 
• Create and manage dashboards to track utility consumption effectively. 
• Develop and maintain accurate key performance indicator (KPI) scorecards. 
• Provide inputs for financial forecasting and management reporting to align with organizational goals. 

Non-Negotiables

• Familiarity with and experience in source data systems such as SAP, AUDB, and EA, including accounting policies and procedures. 
• Knowledge of operational metrics and processes. 
• Understanding of sales metrics and workflows. 
• Proficient in SAP modules, including FI, SD, and MM. 
• Skilled in Microsoft Power BI. 
• Competence in Microsoft Excel at an intermediate level. 
• Strong analytical skills with a proven track record. 
• Ability to effectively collaborate within cross-functional teams. 
• Experience in other processes .e.g., PEX, Six Sigma, Lean, etc.

Minimum Requirements

• +4 years relevant experience in a manufacturing environment
• Working knowledge of SAP (FI, SD & MM)

Job Type:

• Full-time

Workplace type:

• Onsite

Location:

• Bryanston, South Africa

Experience Level:

• Mid-Senior level

Please email your CV to: teboho.matinketja@paracon.co.za

PHP Developer with Rust Skills

5 Dec, 2024 | Permanent

Are you a passionate PHP developer with a keen interest in Rust? Do you thrive in a collaborative environment and enjoy solving complex technical challenges?  We’re seeking a talented PHP Developer with Rust Skills to join our innovative team in Cape