Apple Support Engineer
Our Client, an Apple Reseller as well as an Authorised Service Centre and Professional Training Provider has an opportunity for an experienced Support Engineer to come on board. As an Apple Certified Engineer with a proven track record of utilizing your skills within this space, we want to hear from you
Key Responsibilities
- Manage assigned support tickets and enquiries
- Fulfil appointment requirements (B2B) or on site
- Completion of relevant documentation
Non-Negotiables
- Matriculation certificate
- Certified Apple Device Support
- Certified JAMF 100 & 200 engineer
- Mikrotik MTCNA & MTCRE certifications advantageous
- Unify Wifi certifications advantageous
- Valid Drivers license and own vehicle
Minimum Requirements
- Minimum 3-5 year’s experience maintaining Apple Macintosh desktop, laptop and iOS devices
- Apple Business Manager
- Managing and deploying devices via an MDM
- The ability to read and create scripts Advantageous
- A good understanding of Wifi and Networking principles and protocols
- General Firewall knowledge
Job Type:
- Full-time
Workplace type:
- Onsite
Location:
- Pinelands, Cape Town
Experience Level:
- Associate
Applications can be sent to Jeanine.prinsloo@paracon.co.za