SUMMARY
Conducting trainer led training to delegates in a classroom environment, utilising prescribed vendor related content, to ensure successful completion and delivery of the curriculum. The above includes maintaining certifications in order to remain relevant. Liaising with the relevant Business Units when required and assisting Sales on subject matter related queries. Consulting with and providing feedback to the Training Manager on a regular basis.
RESPONSIBILITIES
Deliver trainer led sessions in a blended classroom environment, ensuring professional and effective curriculum delivery.
Prepare thoroughly for courses, including reviewing materials, setting up labs, and ensuring full functionality of training equipment.
Maintain alignment with vendor requirements, including using prescribed content, attending industry webinars, and staying updated with certifications.
Ensure course materials, slides, and supplementary reading are relevant, accurate, and aligned with the curriculum.
Provide additional support to delegates before class and during breaks, identifying struggling learners and offering solutions.
Ensure all delegates complete online evaluations, maintaining a high benchmark satisfaction score
Support sales teams by providing subject matter expertise and assisting in client meetings when needed.
Develop and structure customised courses when required.
Manage classroom setup, including seating, IT equipment, and cleanliness, ensuring a conducive learning environment.
Handle administrative tasks such as attendance registers, leave forms, course evaluations and expense claims.
Deliver offsite and evening training as required.
MINIMUM REQUIREMENTS
3-5 years’ workplace experience in IT Technical /CISCO
Hold vendor associated trainer certification in line with requirements of technology specialisations below
Must have a Valid CCSI (Certified Cisco Instructor) – non negotiable
Cisco CCNA certified
CompTIA
Valid CEI (Certified EC Council Instructor
APPLICATION
Applications can be sent to Jeanine.prinsloo@paracon.co.za
