MAIN PURPOSE OF JOB
To plan, coordinate, and direct system-related activities across the business, help determine its technology goals, assess the cost and benefits of new projects to justify their funding, and determine long—and short-term departmental and company system/development needs.
KEY RESPONSIBILITY AREAS
- System management and support
- Process management
- Identify and manage new system specifications
- Identify, analyse and quantify industry changes
- Benefits realisation management
- Optimisation of Business Processes
REQUIRED EDUCATION
ESSENTIAL EDUCATION
Degree in Business Analysis, Systems analysis, in a computer or an information science-related field and/or Business
DESIRED EDUCATION
Post-graduate in a computer or an information science-related field, or a business qualification
REQUIRED EXPERIENCE
ESSENTIAL MINIMUM EXPERIENCE
5-10 years Business and Systems Analysis
DESIRED EXPERIENCE
Process re-engineering, Business/ICT engagement and coordination, Project Management, Stakeholder engagement
REQUIRED JOB SKILLS AND KNOWLEDGE
- Statistics analysis (outstanding book, tendencies and risk)
- B2B
- Knowledge of data modelling and Data Warehouse techniques
- Demonstrate a good understanding of project management principles and the application thereof
- New system specification management
- Emergency Medical Assistance and Contact Centre industry trends
- Conversion and commissioning of new departments/divisions or companies
- Systems (eg, Microsoft Office (Word, Excel); SAP; SIP)